Internationally, we offer clients the convenience of working with a U.S.-based company whose professionals understand Asian cultural sensitivities when working overseas as well as norms of confidentiality and conflict of interest. For more information on our services, email Alan Ellis at aellis@omnitrakgroup.com or call (808) 528-4050

Our Field Services

OmniTrak offers data collection capability

On all major Hawaiian Islands
In more than 15 countries in the Asia-Pacific region
In 12 languages.

Our commitment to superior quality during all phases of field work is carried through to all projects conducted in Hawai'i and throughout the Pacific Rim. Proper data collection techniques as defined by the American Marketing Association, the National Committee for Quality Assurance, and the Marketing Research Association are standard at OmniTrak.

Calling Center

20 permanent CATI stations with capacity to expand
Spacious work surfaces with surrounding walls to display instructions and minimize noise
High performance PCs with 15 and 17 inch monitors
Elevated supervisor’s station for visual monitoring
Seven day-a-week operation
Spacious and quiet location in Class A building in downtown financial district

Field Staff

Professional supervisors averaging 8+ years of experience
Dedicated supervisor on each major Hawaiian Island
Dedicated team of 40+ interviewers
Dedicated team for on-site intercepts
Multi-lingual interviewers

Japanese
Mandarin
Cantonese
Korean
Vietnamese
Tagalog and Ilocano
Thai
Pacific Island languages

Focus Group

We have focus group facilities located in our downtown offices which are easily accessed by client and participants. Clients are able to observe through a one-way mirror in a soundproof viewing room. Digital equipment to record group sessions and transcript services are available.